Stay informed on your cargo from booking through delivery. Enter your shipment reference below and our operations team will confirm the correct tracking channel—customer portal, airline, carrier, or courier—and share milestone updates for your movement.
Air & express
Use your Air Waybill (AWB) or courier tracking number for airport-to-airport and express consignments. We coordinate with IATA-aligned carriers and partners such as DHL and FedEx.
Ocean & surface
Bill of lading, container, or booking reference numbers apply for sea and road moves. Our team links your reference to linehaul, transshipment, and customs milestones where applicable.
NewAge job reference
If you received a NewAge Hongfa job or booking number from your account manager, enter it here for end-to-end visibility on door-to-door, contract, and warehousing-linked shipments.
Track your shipment
For shipment status and operational support, please reach out to your NewAge representative or our central desk. We will confirm the correct tracking channel (customer portal, airline, or carrier reference) for your movement.
Request received
Thank you. Our operations team will look up and confirm the latest milestone via your preferred channel.
Typical shipment milestones
Depending on mode and scope, we share proactive updates at key stages so planners, buyers, and consignees stay aligned.
Where to find your reference
NewAge booking confirmation
On the job sheet, quotation acceptance, or email from your account manager—usually labelled as job, booking, or file reference.
Air Waybill (AWB)
An 11-digit number on your air cargo documents, often starting with the airline prefix (e.g. 176, 125).
Bill of lading / container
On ocean or multimodal B/L copies and container release notes—use either the document number or container ID.
Courier label
DHL, FedEx, and other express labels include a dedicated tracking number for door-to-door express lanes.
